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About product delivery
[Please be sure to read]
"Inu rice MOGMOG" We use carefully selected raw materials from all over Japan. I want you to continue using it. From that point of view, we operate with a small number of people in order to keep the selling price down as much as possible. Therefore, it takes about 2 to 3 business days from the date of order to shipping.
Please order only if you understand that it will take 2 to 3 business days to ship.
* Business days: Weekdays excluding weekends and holidays
Customers who have placed an order for a regular flight in advance will receive it on the specified date.
About returns and exchanges
For product returns and exchanges, please contact us within the following schedule.
Cool items: Within 3 days of arrival
Orders / Inquiries
Orders are accepted 24 hours a day. Orders and inquiries on this website are accepted 24 hours a day, 7 days a week. Inquiries by e-mail on weekends and holidays or temporary holidays, order confirmation will be the next business day.
[About ordering by phone]
・ Business hours / 9:00 am to 6:00 pm
・ Regular holidays / Saturdays, Sundays, and holidays However, there may be temporary closures such as the beginning of the year.
・ TEL 052-717-2849 FAX 052-977-8363
【 address 】
〒462-0847
1-2 Kinjo, Kita-ku, Nagoya City, Aichi Prefecture
Payment method
[Credit card payment]
VISA / MASTER / AMERICAN EXPRESS cards can be used.
Since we use a system called SSL, the card number is encrypted and sent. Please be assured.
[Cash on delivery]
We will send it by Yamato Transport's collect mail. Please pay by cash, credit card, or electronic money to the delivery person of Yamato Transport when the item arrives. Please bear the COD fee of 330 yen (tax included). (Product price + cash on delivery fee)
【 please note 】
For postpaid orders, we will provide personal information within the scope of the service and transfer the payment receivable. The maximum usage limit is 55,000 yen (tax included) in total. Please click the banner for details. If the user is a minor, please use it with the consent of a legal agent.